If you need to make a claim please quote the policy number and risk address.

Claims Tel:         0345 0744 778

Claims Email:

Claims Address: PO BOX 800, Elland, HX1 9ET

Download our on-line claim form and email along with two estimates in respect of repairs. Alternatively, please post the completed claim form and supporting documentation to:

Property Initiatives Underwriting Agency
Antrobus House
18 College Street
GU31 4AD

Tel: 0330 6780 228

We will acknowledge your claim within 2 days of receipt of documentation and will keep you regularly updated as your claim progresses.

PIUA are always here to offer advice and to assist with any areas of dissatisfaction. If you do have cause to log a complaint, please complete our complaint form.